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Well written and highly relevant article in understanding how ISO is handling the twists and turns in the quality debate. With tectonic changes taking place in industry and everything is pointing towards high technology, the leadership building process and the leaders themselves have to not mere brush with new technology but deep understanding of the new processes which is are still evolving. Never before in the past 100 years of history of quality and accreditation has the schools faced this sort of challenge and uncertainty, Covid or no Covid.

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